Frequently Asked Questions
Find answers to common questions about our global advertising platform. Can't find what you're looking for? Contact our support team.
What's included in the Globe Banner plan?
The Globe Banner plan includes placement on our interactive 3D globe, worldwide visibility, country targeting, and redirect link to your website.
How long is the banner displayed?
Your banner will be displayed 24/7 for the entire year of your subscription.
Can I change my banner design?
Yes, you can update your banner/logo design & link anytime at no additional cost.
What payment methods do you accept?
We accept all major credit cards via stripe & PayPal.
What are the banner size requirements?
Banners should be 300x250 pixels in JPG, PNG, or GIF format. Maximum file size is 2MB. We recommend using clear, high-quality images for best visibility.
How do I track my banner's performance?
Access your performance metrics through your dashboard, where you can view impressions, clicks, and engagement rates in real-time.
Do you offer refunds?
We offer a 7-day money-back guarantee if you're not satisfied with our service. Contact our support team for assistance.
Still Have Questions?
Can't find what you're looking for? Our support team is ready to help.